Find answers about our passport assistance services, appointments, pricing, and common passport questions.
GET THISS PASSPORT is a private, fee-based document preparation company and is not affiliated with the U.S. Department of State.
GET THISS PASSPORT, LLC is a fee-based, independent passport document preparation company based in Charlotte, North Carolina. We provide professional concierge passport services designed to help eligible U.S. citizens confidently prepare their passport applications.
Whether you're applying for your first U.S. passport, renewing an eligible passport, replacing a lost or damaged passport, or updating your passport, our experienced team is here to guide you through the process. We assist with application preparation, document review, appointment scheduling, passport photos, and notary services, helping you arrive prepared for your appointment at an authorized U.S. Department of State Passport Acceptance Facility, Passport Agency, or Passport Center.
Our goal is to make the passport application process as simple and stress-free as possible. We carefully review your application and supporting documents to help reduce common errors, missing information, and unnecessary delays before your submission. By ensuring you have the required documentation and completed forms, we help you save time and approach your appointment with confidence.
At GET THISS PASSPORT, LLC, we're committed to providing exceptional customer service and expert guidance from start to finish, so you can focus on your upcoming travels while we help simplify the paperwork.
WE ARE NOT affiliated with, endorsed by, or approved by the U.S. Department of State.
All passport information and forms are available for free through the government's official website travel.state.gov.
WE DO NOT AND WILL NOT assist anyone in falsifying documents or information to obtain a U.S. passport.
By retaining our services, you will be required to sign a disclaimer form acknowledging that you understand our role, that our services are optional, and that all official passport information is accessible for free through the U.S. Department of State.
Yes, we securely retain copies of your passport application only for the duration of the current U.S. Department of State processing times.
Once that processing window has ended, we will mail all copies of your passport application to you via United States Postal Service Certified Mail with Return Receipt.
Before mailing these important documents, we will notify you by email with a tracking number, so you know when to expect them.
Is my personal information protected?
We take the security and confidentiality of your personal information very seriously.
All documents and personal data are handled by trained staff and stored in a secure, access-controlled environment for the duration of your passport processing period.
We never share, sell, or disclose your information to any third parties outside of the processing requirements for your passport application WITH your consent.
Can I opt out?
Yes, you will have to sign a liability release form.
Yes. We can help any U.S. citizen and non-citizen nationals anywhere in the world.
If changes are being made within one year from the date your passport was issued you will need to complete Form DS-5504 without any fees (unless you expedite). If you’re making the change more than one year from the issue date you will need to complete and submit the DS-82 (eligible adults only) or DS-11 and pay all applicable fees.
Yes, all ages.
The correct form depends on your age, passport history, and the type of assistance you need.
• DS-11: Generally used by first-time applicants, children under age 16, applicants whose previous passport was issued before age 16 or more than 15 years ago, and applicants with a lost, stolen, or damaged passport.
• DS-82: Used by eligible adults renewing a passport by mail.
• DS-5504: Used for qualifying passport corrections, certain name changes, and replacement of certain limited-validity passports.
Choose the Review Service if your application is already completed and you would like it checked for accuracy, completeness, and common errors.
Choose the Premium Service if you would like more comprehensive application preparation and the additional services included in that package.
If you are unsure which form or service applies to you, please contact us before booking. Final form eligibility is based on U.S. Department of State requirements.
Select Book Now on our website or visit our online scheduling page. Choose the application type and service package that best fits your needs, select an available date and time, and complete the booking process.
After your appointment is confirmed, complete our online intake form before your scheduled appointment. Please submit one intake form for each applicant, including each child or minor.
If you are unsure which service to select, please contact us before booking.
Complete the intake form after booking your appointment and before your scheduled appointment time. The information you provide helps us prepare for your selected service and provide efficient, personalized assistance.
Please submit a separate intake form for every applicant, including each child or minor. Completing the intake form does not reserve an appointment; you must book your appointment first.
Please bring:
• Your completed unsigned passport application
• Original or certified copies of all required supporting documents
• A valid government-issued photo ID
• Your most recently issued passport book and/or passport card, if applicable
• Certified name-change or correction documents, if applicable
• Passport photos if you selected a Review Service; photos are included with Premium Service packages
• Any payment required for your selected services and passport fees
Do not sign any application before your appointment. Requirements vary by application type, so please review your appointment confirmation and document checklist before arriving. Contact us in advance if you are unsure whether a document is acceptable.
Yes. We offer family and group service packages, as well as customized passport services for colleges, universities, healthcare organizations, employers, and community groups.
Services may include on-site passport events, application review and preparation, passport photos, notary services, and passport education workshops. Special partnership or event pricing may be available depending on the organization, number of participants, location, and services requested.
Please contact us to discuss your organization’s needs, availability, and customized service options.
For your convenience, we accept the following payment methods:
Our individual passport assistance services currently range from $30 to $80, depending on the application form and level of assistance selected. Family, corporate, and group packages are also available.
Passport photos are $15, and notary services are $10 per notarization. Special pricing may be available for colleges, universities, healthcare organizations, employers, and approved on-site events.
U.S. Department of State fees, Passport Acceptance Facility fees, mailing costs, and other optional charges are separate. Visit our Compare Prices page for current service prices and our passport fee calculator.
No. U.S. Department of State passport fees and Passport Acceptance Facility fees are separate from GET THISS PASSPORT service fees.
Government fees vary based on the applicant’s age, passport product, and optional services such as expedited processing or 1–3 day return delivery. Applicants using Form DS-11 generally pay a separate $35 acceptance facility fee directly to the facility where the application is submitted.
Please use our online fee calculator or visit travel.state.gov to verify current government fees before submitting your application.
Cancellation and refund eligibility depend on the service selected and whether work has already begun or been completed. GET THISS PASSPORT service fees become nonrefundable once the agreed-upon services have been performed, except as otherwise stated in our Refund Policy.
Government fees, mailing costs, and other third-party charges are separate and may be subject to the refund policies of the organization that received the payment.
If you need to cancel or reschedule, please use the link in your appointment confirmation or contact us as soon as possible. Review our Refund & Privacy Policy for complete terms and conditions.
At GET THISS PASSPORT, LLC, we believe you should know exactly what you're paying before you begin. That's why we offer straightforward, transparent pricing with no hidden fees or unexpected charges.
Whether you choose to complete the passport application process on your own or use our concierge services, the decision is entirely yours. If you choose us, you'll receive personalized guidance, professional document preparation, and exceptional customer service at an affordable, upfront price.
Many passport assistance companies charge significantly higher fees for services that may offer little personalized support. At GET THISS PASSPORT, we focus on providing outstanding value by offering comprehensive concierge services at competitive rates—helping you save money without sacrificing quality or service.
Before choosing a passport assistance provider, compare what's included. You'll find that our pricing is transparent, our service is personalized, and our commitment is to helping you complete your passport application with confidence.
No hidden fees. No surprises.
Just transparent, upfront pricing and exceptional service.
The book is valid for international travel by air, land, and sea. The card is not valid for international air travel, only for entry at land border crossings and seaports of entry when traveling from Canada, Mexico, Bermuda, and the Caribbean, and can also be use as a alternative form of REAL ID. The maximum number of letters provided for your given name (first and middle) on the card is 24 characters. If both your given names are more than 24 characters, you must shorten one of your given names you list on item #1 of Application Page 1.
Routine: 4 to 6 weeks
Expedited: 2 to 3 weeks
Please note:
Processing times do not include mailing times. Mailing times vary across the country. It could take up to 2 weeks from the day you apply until your application is "In Process." Click on the link below for the U.S. Department of State's current processing times. You can also go directly to their website travel.state.gov.
Please see the U.S. Department of State's website for current processing times.
Last updated July 2026
Please visit the U.S. Department of State website.
Age 16 years and older – 10 years
Age 15 years and under – 5 years
Please contact The National Passport Information Center or call them at
1-877-487-2778. You will also need to complete the DS-86.
You need to complete this form and submit it online, in person, or by mail. Then, you need to go in person and complete a DS-11 and your emailed confirmation of your DS-64 from the Department of State. We highly recommend you bring a printed copy of your email confirmation.
Please visit the U.S. Department of State's website for more information and to confirm if you qualify.
Completed DS-11
Provide evidence of citizenship (previously issued passport and/or copy of birth certificate)
Show parental relationship
Parent/legal guardian ID
Parental Consent if applicable – DS-3053 (must be notarized) or DS-5525
Photo – 2”X2”( 51 x 51 mm) please see U.S. Department of State for photo requiremnts.
If you have any additional passport questions or concerns please visit the U.S. Department of State’s official website at Travel.State.Gov or contact them directly at the National Passport Information Center at 1-877-487-2778.
Any U.S. citizen traveling internationally by air must have a valid U.S. passport to enter or re-enter the United States.
Minors age 16 or younger may present proof of U.S. citizenship, such as an original or certified birth certificate, when returning from Canada or Mexico by land.
A passport is not required for travelers on a closed-loop cruise (a cruise that begins and ends at the same U.S. port), though it is highly recommended in case of emergency travel or unexpected itinerary changes.
You cannot travel with an expired passport.
We strongly recommend that your passport be valid for at least six months beyond the date you plan to return to the United States.
If your passport has expired—or will expire within that timeframe—you’ll need to renew it before traveling to avoid delays or denied entry.
Under the Western Hemisphere Travel Initiative (WHTI), all travelers — including infants — are required to have a valid U.S. passport when traveling on a cruise that is not a closed-loop cruise (a cruise that begins and ends at the same U.S. port).
A closed-loop cruise is a voyage that departs from and returns to the same U.S. port. Most cruises that begin and end in the same location are considered closed-loop, meaning they start and finish at the same U.S. port and travel only within the Western Hemisphere.
For example, if you board a cruise ship in Fort Lauderdale, Florida, visit at least one foreign port of call such as Bermuda or Cancún, and then return to Fort Lauderdale, your trip qualifies as a closed-loop cruise.
However, if you board a cruise in San Diego, California, sail through the Panama Canal (stopping at a foreign port), and end the cruise in Miami, Florida, it is not considered a closed-loop cruise.
A passport is a travel document that proves your identity and citizenship.
A visa is a document that allows you to enter a foreign country for a specific purpose and length of time.
No, not all countries require a visa for travel. It depends on your destination, length of stay, and purpose of travel.
Contact us before booking if you are unsure which application form or service package you need.
GET THISS PASSPORT, LLC
Serving Charlotte, North Carolina, and clients nationwide by appointment.
Copyright © 2026 GET THISS PASSPORT - All Rights Reserved.
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